Is Zipair a good airline?

Yes, Zipair can be a good value for long‑haul trips to Japan if low fares and modern 787s matter more than bundled perks. The key is planning add‑ons (bags, meals, seats) and keeping carry‑ons within strict weight limits to avoid surprise fees.

What is ZIPAIR?

Zipair is Japan Airlines’ low‑cost subsidiary operating Boeing 787‑8s on long‑haul routes with an unbundled model: base fares are low, Wi‑Fi is typically free, and most extras are paid. The airline also offers a rare budget lie‑flat cabin called Zip Full‑Flat, which delivers a true bed at prices often below legacy premium economy.

Cabins and seats

• Economy: Expect a standard 787 layout with power ports and device‑based entertainment via onboard Wi‑Fi; no free meals or alcohol are included. Travelers commonly pre‑download content and bring wired headphones and a power bank.
• Zip Full‑Flat: Real lie‑flat beds on the 787‑8 at low cost; reviewers praise sleep quality and value while noting limited amenities and moderate privacy compared to legacy business suites. Blankets and pillows are paid extras.

ZIPAIR Fare

ZIPAIR offers two main fare types to cater to the diverse needs of travellers: Standard and ZIP Full-Flat. Additionally, the airline imposes various fees for baggage, seat selection, food, and other amenities. Let’s explore each in detail:

1. Standard: This fare type includes a seat in the regular economy section of the aircraft. It provides a no-frills travel experience, getting passengers from point A to point B without additional amenities.
2. ZIP Full-Flat: ZIP Full-Flat offers a premium experience with lie-flat seats, resembling a stripped-down version of business class. While passengers enjoy the comfort of lie-flat seats, they should be aware that additional charges apply for food, luggage, and amenity kits.

Baggage Fees

• Carry-On Bags: ZIPAIR is relatively generous compared to other low-cost carriers, allowing passengers to bring up to two carry-on bags free of charge. The dimensions for the first bag are 16 inches X 10 inches X 21 inches, while the second bag can measure 14 inches X 10 inches X 18 inches.
• Weight of the bags: The combined weight of both bags must not exceed 15.4 pounds. However, overweight bags up to 26 pounds combined can be brought for a fee, which is $41 on flights from the US to Tokyo.
• Checked Luggage: All checked luggage is subject to charges, with prices varying based on the destination and weight of the bag. For instance, on flights from the US to Tokyo, a 50-pound bag will cost passengers $59.

Seat Selection Fees

Seat selection fees on ZIPAIR flights vary depending on the route and the type of seat chosen. Passengers can choose seats up to 24 hours before the flight, except for exit row seats and seats in the first row, which can only be booked up to 48 hours before takeoff. While passengers who opt not to pay for seat selection will be automatically assigned a seat at check-in, changes are not permitted. Booking seats online or via ZIPAIR’s contact centre incurs an additional charge, so passengers are advised to book online to save money.

Here are some examples of seat selection fees on flights from the U.S. to Tokyo:

Other Fees

In addition to baggage and seat selection fees, ZIPAIR also imposes charges for food from $9 to $20. However, Wi-Fi is provided free of charge onboard.

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Onboard experience: Wi‑Fi, power, and food

• Wi‑Fi: Complimentary and unlimited, a standout for an LCC; functional for messaging and email, but speeds vary under heavy loads—download shows in advance.
• Power: USB and universal outlets are typically available; bring a compact power bank and reliable cables.
• Food: Nothing is included in the base fare, not even water; pre‑order online for better pricing and guaranteed availability or buy onboard via the web app. Some items may sell out mid‑flight.

ZIPAIR Routes

ZIPAIR operates flights to and from Narita International Airport (NRT) in Tokyo, Japan, connecting travellers to a variety of domestic and international destinations. ZIPAIR’s route map includes the following destinations:

While ZIPAIR’s route network is currently focused primarily on connecting Japan with key cities in the United States, Asia, and the Pacific region, the airline continues to expand its operations and may introduce additional routes in the future. Travellers can refer to ZIPAIR’s official website or contact the airline directly for the most up-to-date information on available destinations, flight schedules, and booking options.

With its strategic hub location at Narita International Airport and a growing network of international routes, ZIPAIR provides travellers with convenient access to popular destinations around the world, making it a preferred choice for budget-conscious travellers seeking affordable and reliable air travel options.

Service consistency and common complaints

• Strict carry‑on weights lead to surprise check fees if travelers rely on “two items” but exceed combined limits.
• The à‑la‑carte model can feel nickel‑and‑dime if extras aren’t pre‑planned; there’s no seatback IFE and soft product is intentionally minimal.

Conclusion

In summary, ZIPAIR offers a great choice for travellers who want affordable flights to Japan and other places. While it’s a budget airline and has some downsides like extra fees and fewer amenities, it still offers good value overall. Whether you’re watching your budget or just want a different flying experience, ZIPAIR could be a good option for your next trip.

So, is ZIPAIR a good airline? It depends on what you’re looking for as a traveller. But with its fair prices, different cabin choices, and more routes, ZIPAIR is making a mark in air travel.

Disclaimer: All information provided in this review is accurate to the best of our knowledge. Travellers are encouraged to verify details directly with ZIPAIR before making any bookings or travel arrangements.

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